Chioma Uzor

Chioma Uzor

$6/hr
virtual assistant/customer support specialist
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Abuja, Federal Capital Territory, Nigeria
Experience:
2 years
‭CHIOMA UZOR‬ ‭PROFESSIONAL SUMMARY‬ ‭Motivated and detail-oriented Virtual Assistant with proven experience providing remote administrative‬ ‭ upport, managing communications, and coordinating schedules. Skilled in data entry, documentation,‬ s ‭customer service, and project support. Adept at using CRM systems, Microsoft Office, and Google‬ ‭Workspace to enhance workflow efficiency. Demonstrated ability to work independently and efficiently in‬ ‭dynamic virtual environments with strong time management and organizational skills.‬ ‭CORE COMPETENCIES‬ -‭ Administrative and Organizational Support‬ ‭- Calendar and Email Management‬ ‭- Communication and Schedule Management‬ ‭- Data Entry and Documentation‬ ‭- Customer Support and Client Communication‬ ‭- Time Management and Prioritization‬ ‭- CRM and Database Management (HubSpot)‬ ‭- Project Coordination and Task Tracking‬ ‭- Microsoft Office Suite and Google Workspace‬ ‭- Tools: Asana · Trello · ClickUp · Zoom · Slack · Calendly‬ ‭SOFT SKILLS‬ -‭ Excellent Communication and Interpersonal Abilities‬ ‭- Problem Solving and Critical Thinking‬ ‭- Adaptability and Flexibility‬ ‭- Attention to Detail and Accuracy‬ ‭- Self-Motivation and Initiative‬ ‭- Confidentiality and Reliability‬ ‭- Strong Organizational and Time Management Skills‬ ‭PROFESSIONAL EXPERIENCE‬ ‭ eep Allied Consulting Firm – Abuja, Nigeria‬ D ‭Virtual Assistant | May 2023 – August 2025‬ ‭- Provided comprehensive administrative and organizational support to project teams and management. -‬ ‭Managed communications, calendars, and schedules, reducing conflicts by 25%.‬ ‭- Handled data entry, documentation, and reporting, improving accuracy and retrieval efficiency by 15%.‬ ‭- Assisted with customer and client support, achieving over 90% positive feedback.‬ ‭- Coordinated travel and meeting logistics, ensuring cost-effective arrangements.‬ ‭- Supported project coordination and operational tasks, contributing to a 15% improvement in on-time‬ ‭project completion.‬ ‭- Ensured smooth workflow in a remote team environment, maintaining confidentiality and‬ ‭professionalism.‬ ‭EDUCATION‬ ‭ niversity of Port Harcourt‬ U ‭Bachelor of Arts in Linguistics and Communication Studies‬ ‭CERTIFICATIONS‬ -‭ Certified Virtual Assistant – VA Institute (2022)‬ ‭- Certified Virtual Assistant – Remanda SkillUp Academy (2023‬‭)‬ ‭TECHNICAL SKILLS‬ ‭Google Workspace · Microsoft Office 365 · Slack · Zoom · ClickUp · Trello · Asana · Calendly · HubSpot.‬ ‭ADDITIONAL INFORMATION‬ -‭ ‬‭Remote-ready setup with high-speed internet and backup power‬ ‭- Available for Full-Time or Part-Time remote work‬ ‭- Language: English (Fluent)‬
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