CARLO
MENDAROS
VIRTUAL ASSISTANT
WORK EXPERIENCE
Although I am new to the virtual
assistant role, I bring strong
transferable skills from my background
in customer service. I am confident in
my ability to adapt quickly and
effectively to meet the demands of this
position. My passion for technology and
my ability to stay focused for long
periods make me well-suited to handle
various tasks efficiently. I am eager to
apply my skills and commitment to
delivering high-quality support to your
team.
Carelon Global Solutions Inc.
Customer Service Representative
I assist providers with their patients’ dental eligibility, benefits,
claims processing, and check issuance.
Regina Shipping Lines Inc.
Deck Cadet
“To leverage my administrative,
organizational, and customer service
skills as a virtual assistant to help clients
manage tasks efficiently, enhance
productivity, and achieve business goals.
With a focus on effective
communication, time management,
and attention to detail, I aim to provide
high-quality support and contribute to
the success of the team.”
2018 - 2019
I assist with navigation, ship maintenance, passenger assistance,
and safety compliance, gaining hands-on experience in maritime
operations under senior officers' guidance.
EDUCATION
Mariners’ Polytechnic Colleges Foundation
Bachelor of Science in Marine Transportation
OBJECTIVE
2023 - 2024
-
EXPERTISE
Administrative support – Scheduling appointments,
managing emails, and organizing files
Data entry and management – Accurately inputting and
maintaining databases
Customer relationship management (CRM) – Using CRM
tools to manage client interactions
Calendar and task management – Using tools like Google
Calendar, Asana, or Trello to organize tasks.
E-commerce support – Handling inventory, orders, and
CONTACT
--0077 De Vera Compound, Lias, Marilao,
Bulacan, Philippines 3019
https://carlomendaros.wixsite.com/carlo-va
www.linkedin.com/in/carlo-va
customer inquiries on e-commerce platforms
Calendar and task management – Using tools like Google
Calendar, Asana, or Trello to organize tasks
Social media management – Handling accounts, posting,
and tracking engagement
Research skills – Conducting market research or finding
information as needed
Tech Savvy - Google Workspace and MS Office Suite