Ashley Douglas

Ashley Aaliyah Douglas 238 Tryall Heights Spanish Town Saint Catherine Telephone:-- PERSONAL ATTRIBUTES I am a dedicated, young and enthusiastic individual who is receptive to any challenge. I have good interpersonal and collaboration skills which allow me to get along with peers. I am also a flexible individual, which enables me to effectively develop strategies based on the task given for successful completion and most of all I am a team player that aims to lead by example and exercise efficiency in getting any task done. EDUCATION: Stony Hill Heart Academy - 2019 -2020 Jonathan Grant High School - 2014 – 2019 McCauley Primary School – 2008 - 2014 Gemevas Basic School – 2005 – 2008 QUALIFICATION: Caribbean Secondary Examination Council (CSEC) Grades English Language Social Studies Clothing and Textile. Home Management 3 3 3 3 City And Guilds Grades Mathematics Stage 2 English Language Stage 3 Degree Fundamentals Of Customer Engagement Customer Service Supervision Level 3 EXPERIENCE:. Innovative Vision BPO Sector (Collections Agent) January 2020- July, 2020 Alorica (Technical Support, Customer Service Representative) September, 2020December, 2022 (Remote) Concentrix (Customer Support Specialist) February, 2023- March, 2024 Voluntary Service – beach clean ups, school projects, labor day clean ups Voluntary Service – gives food to the poor and elderly RESPONSIBILITIES/ACHIEVEMENTS: Agent Of The Quarter Monitor -) Prefect -) Student Council Representative -) INTEREST & ACTIVITIES: Member of Church Choir Member of Church Dance Group Member of Netball Team REFERENCE: Available on request. 2