Arlene Rivero

Address: Blk 13 Lot 13 Ville dela Bonte Divine Prenza 1 Marilao, Bulacan - Email address;-Skype ID: live:rivero.arlene_1 Onlinejobs.ph Profile: https://www.onlinejobs.ph/jobseekers/info/534454 ARLENE C. RIVERO OBJECTIVE EDUCATION To acquire a challenging career with a solid company utilizing the opportunity to offer proven and developing skills within the company. AMA COMPUTER LEARNING [2002 – 2004] Meycauayan, Bulacan Computer System Design & Programming ST. MARY’S COLLEGE OF MEYCAUAYAN [1998 – 2002] Meycauayan, Bulacan Secondary Education EXPERIENCE FANPRINT INC – ADMINISTRATIVE ASSISTANE November 7, 2019 to June 30, 2020 WILCO TRADING – VIRTUAL ASSISTANT / PRODUCT LISTER October 2017 – October 2019 TRANSCOM PHILS. – QUALITY ASSURANCE SPECIALIST (PAYPAL) November, 2016 to August, 2017 TRANSCOM PHILS. – QUALITY ASSURANCE SPECIALIST (PAYPAL) April, 2016 to November, 2016 TRANSCOM PHILS. – CUSTOMER SERVICE REPRESENTATIVE (PAYPAL – SSP2) September, 2015 to April, 2016 IBEX GLOBAL – CUSTOMER SERVICE REPRESENTATIVE (ORBITZ) January, 2015 to September, 2015 TELETECH – CHAT SUPPORT REPRESENTATIVE (T-MOBILE) January 2014 to November 2014 STREAM GLOBAL SERVICES – CUSTOMER SUPPORT REP August. 2013 to December 2013 – AT&T WAC (Web Assistance Center) April, 2011 to July 2013 – Microsoft (Back office) NCO GROUP – RECRUITMENT PHONE SCREENER March, 2010 to May, 2010 IBM DAKSH – CUSTOMER CARE SPECIALIST (SPRINT) November, 2007 to September, 2009 JTP PALAGANAS CORPORATION – RESERVATION & TICKETING OFFICER / CSR September, 2004 to October 2007 TRAININGS ATTENDED SSP 2 TRAINING - FEBRUARY 8 TO 19, 2016 GABRIELLE RESERVATION SYSTEM TRAINING (CEBU PACIFIC) – NOVEMBER, 2005 ABACUS TRAINING (AIRLINE RESERVATION SYSTEM) – AUGUST, 2005 ASIAN SPIRIT RESERVATION & TICKETING – JUNE, 2005 SUPERFERRY RESERVATION & TICKETING – SEPTEMBER 2004 LANGUAGES PERSONAL INFORMATION REFERENCES English & Tagalog Nickname: Arlene Age: 34 years old Birthday: October 19, 1985 Sex: Female Citizenship: Filipino Religion: Roman Catholic ARTURO LALOG Art Director – Fanprint Inc. BRANDON BOECK Owner – Wilco Trade Page 2 ROMIN JOSEPH DENACO Process Improvement and Quality Manager - VXI KATRINA ALANO Quality Supervisor – Transcom Phils. JOSE MARI REYES Team Leader – Transcom Phils. LORI LEGSON Team Leader – Transcom Phils ERNEST LAMPA JR. Team Manager – Stream Global Services DERRICK FLORANO Team Leader – Teletech Phils I hereby certify that all given information is true and correct to the best of my knowledge. Arlene C. Rivero Page 3