Analyn Rose Cayas
Professional Goals
I am an organized and driven professional with more than five
years experience in the customer service industry. Seeking an
opportunity to use my skills and to grow my experience as part of
an established institution.
Mobile:-
Email:-
Address:
85-A Sampaloc ext. st.. zone 1
purok 2 North Signal village Taguig
City
SKILLS
Computer literate, knowledgeable
in using Microsoft Word, Excel,
PowerPoint, Google docs and
sheets.
Adaptable, independent and can
work under pressure.
Work Experience
Market Research Analyst/Project Manager
Accenture Inc. BGC Taguig City | July 2017 - Present
Validating surveys from Market Researchers if the surveys are compliant within our
policies. Comes with analyzing survey data, answering customer inquiries about the
product through phone, chat and email.
Collection Representative
EGS/Alorica BGC Taguig City. | Nov. 2014 – Feb 2017
Collect payments on past due bills, Inform clients of overdue accounts and amounts
currently owed, providing customer service regarding collection issues. Assist
customers in finding a way to meet financial obligations without getting further
behind.
Academic History
Datamex Institute of Computer Technology
Associate in Computer Software/Programming-
Signal Village National High School
With honors | 4th Year High School Student-
PERSONAL INFORMATION
CHARACTER REFERENCES
Birthday: February 15, 1993
Birthplace: Manila
Religion: Catholic
Civil Status: Single
Height: 5’2”
Hobbies: Reading books, watching
movies and Hiking
Lorelyn Exporna
Market Research Analyst-
Louise Anne Cruz
Market Research Analyst-
Judith Ann Omar
Accounting Staff-
I hereby certify that the above information is true and correct to the
best of my knowledge and belief.
ANALYN ROSE CAYAS
