Alisa Cirillo

ALISA CIRILLO QUINN, MBA Ridgewood, NJ |- |-|LinkedIn PROJECT MANAGER Highly qualified, results oriented project manager skilled in strategic planning, sales, operational efficiency, and building customer relationships. Expertise in budgeting, forecasting, scheduling, hiring, and managing outside vendors. Problem solver with ability to identify issues, mobilize support, and facilitate decision making in complex situations. Driven to develop cost effective solutions, increase productivity, and drive company value through innovation and collaboration. SIGNATURE STRENGTHS Project Management • Customer Relations • Vendor Negotiation • Communication • Business Management Brand Strategy • Sales • Process Improvement • Budget & Financial Analysis Leadership • Problem Solving • Time Management • Critical Thinking • Microsoft Office Suite PROFESSIONAL EXPERIENCE JUMP MARKETING SERVICES Project Management Specialist | 02/24–Present Chosen to lead a comprehensive multimedia marketing campaign for a large global client. Collaborate with clients to define campaign objectives and outline in detail the timelines and deliverables. Develop project plans and outline the scope, timeline, and budget. Create detailed project schedules and timelines that define project goals, tasks and deadlines. Regularly review and modify project plans to better align with organizational objectives. Create and maintain budget spreadsheets to track costs and adjust spending as necessary. Communicate project status updates using regular project meetings with clients as well as internal team and status reports. Key Accomplishments  Successfully streamlined procedures and identified critical items that could cause delays or increase costs. CAREPOINT MD Director of Client Services and Operations | 12/2018–02/2023 Hired to lead client services and operational oversight of a startup company. Identified opportunities for process improvement and partnered with stakeholders to implement change. Managed day to day account activities and requests with regular communication with clients. Ensured team projects are completed with excellence and thoughtfully presented to clients. Communicated openly and constructively with all departments, providing status updates. Gathered structured client feedback to report to product team for change initiatives. Identified business challenges to plan strategic digital media solutions. Key Accomplishments  Built product vision based on examining customer needs and implemented project design with internal team.  Led communication and product support initiatives that improved customer satisfaction ratings.  Designed and drove projects that increased cost savings for clients.  Cultivated strategic business partnerships leading to client loyalty and service.  Identified additional sales opportunities by analyzing data and meeting with potential customers. WEBSTERS INC Vice President Operations | 06/10–12/2018 Appointed to developed strategic approaches to optimize operational functionality. Delegated and oversaw daily tasks of personnel to ensure working towards established milestones. Guided employees on understanding and meeting changing customer needs and expectations. Coordinated sales and marketing materials with vendors to increase product sales. Consulted with senior leadership to determine business goals. Provided regular performance updates to leadership team and provided strategic direction. Key Accomplishments  Consistently delivered positive customer experiences by implementing effective quality assurance practices.  Defined and developed solutions to continually refine processes to ensure efficiency, including streamlining inventory. ALISA CIRILLO QUINN |Page 2 - |- McGRAW HILL Production Project Manager | 01/2008–06/2010 Promoted to manage a team of 20 on multiple projects and timelines within design specifications and budget. Collaborated with leadership to develop production department budget and forecast. Developed financial plans for departmental use and reviewed invoices for project closeouts. Develop project scope, timelines and budgets, and track progress against plans. Generated budgets and improved overall spending. Oversaw creative and production timelines for content and provide status updates. Organized meetings with all team members to check in on creative, print/packaging, marketing. Held team status meetings to determine progress. Defined deliverables, roles and responsibilities for team members. Key Accomplishments  Directed cost reduction and process improvements to boost workflows and productivity.  Successfully negotiated domestic and international vendor bidding and contracts. FOUR LAKES COLORGRAPHICS Project Manager | 01/2007–01/2008 Assigned to lead several projects and partner with production director in implementing timeline to completion. Prepared cost estimates for clients based on analysis of the scope of project. Led meetings with internal team members, consultants, and contractors. Created project plan timelines and assigned appropriate teams to manage workflow. Develop and manage project timelines. Key Accomplishments  Trained and mentored production team and proofreaders to improve workflow and project completion deadlines.  Built and established strong partnerships with teams, customers and contractors. McGRAW HILL Inventory Manager | 08/2004–11/2006 Led inventory needs of largest production department in educational publishing. Scheduled ordering based on analysis of selling history. Organized weekly meetings for in house staff and depository personnel. Created priority reports for assembly management to highlight most crucial packages. Managed direct delivery and bindery shipment for cost effectiveness. Monitored customer delivery dates to ensure that customer needs were met. Reviewed and updated daily backorder reports keeping backorders to a minimum. Collaborated with sales and marketing to create product line forecasts for upcoming year. Key Accomplishments  Reduced cost and improved productivity by working closely with warehouses to accurately estimate inventory orders.  Successfully analyzed stock levels to predict inventory issues and formulated solutions that mitigated supply risk. ORGANIZATIONAL LEADERSHIP Vice President, Hawes Education Board | 05/ 2023–Present  Coordinate and manage > 65 volunteers that facilitate 35 annual events.  Participate in annual strategic planning and fundraising efforts to fund youth events.  Organize annual charity gala, raising > $25,000. Troop Leader, Girls Scouts of America | 09/2020–Present  Lead and mentor group of 20 on improving community environment through volunteering, social activity, and outings with senior citizens. Develop business awareness curriculum and organize outings with community business leaders.  Manage troops finances, annual budget, and key fundraising opportunities. EDUCATION Bachelor of Arts, History, Philosophy and Art Catholic University of America MBA, Business Management Adelphi University