Alicia Guerra

ALICIA GUERRA (ADMINISTRATIVE SECRETARY) LP# 278, SOUTH BANK ROAD, KELLY VILLAGE, CARONI. TRINIDAD AND TOBAGO-- WORK EXPERIENCE: Albert’s Complete Services September 2011 - June 2012 Administrative Office Assistant Performed administrative and office support activities for multiple supervisors. Duties included, fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing. Docs Paint Supplies January 2000 - July 2006 General Office Manager My responsibilities included, making sure all equipment was well maintained and operating effectively, supervising a small staff of two employees, accepting payments from customers either using credit or debit cards, resolving customer complaints in a timely and efficient manner, paint mixing, data entry using word and excel and calculating payroll for staff. Port-of-Spain General Hospital Assistant General Medical Secretary September 1995 - July 1997 Duties included, Typing, Filing, Inter-office Communications, Dictation, Re-Stocking office supplies, photo-copying, faxing. EDUCATION: Maths, English, Spanish, History, Principles of Accounts, Computer Literacy, Secretarial/Office Procedures, Microsoft Office Suite ADDITIONAL INTERESTS: I am interested in a wide range of topics, ranging from technology, government, family, relationships, history and entertainment. I am therefore usually delving into deep analysis and seeking out answers to these topics for my own understanding and development. I believe deeply in the mantra of (we never stop learning), but I also know how to apply what I have learned. At the moment I am currently doing an online course in Data Science, and also going through various online programs, to be able to improve my team building and leadership, and interpersonal skills, together with learning to express my opinions effectively if it will be relevant and productive to the overall success to the team or the company