Aldhen Rizal Del Castillo Bitara

I’m a Quality Assurance and Business Analyst professional with over 5 years of experience ensuring software quality and driving business process improvements across Healthcare, Banking, Finance, Insurance, and E-commerce domains.

My career started in manual and API testing, where I honed my skills using tools like JIRA, Azure DevOps, and Selenium within Agile environments. Over time, my role expanded to include business analysis—bridging the gap between technical teams and stakeholders to translate requirements into actionable solutions.

I’ve supported HRIS initiatives and Workday implementations, particularly in areas like EIB integrations, configuration validation, and process optimization. My approach combines strong analytical thinking, user-centric testing, and a passion for continuous improvement.

I’m currently focused on roles where I can contribute both my QA expertise and business analysis background to deliver high-quality, data-driven, and scalable enterprise solutions.