Adeleke Oluwatobiloba

With a robust background in communication, customer service, and project management, I am well-equipped to excel as a full-time experienced appointment setter. My professional journey has honed my ability to thrive in high-pressure environments, coordinate efficient response efforts, and ensure seamless information flow among team members and stakeholders.

In my recent role as Project Leader at Edith, Cinchblock, I orchestrated the dissemination of detailed reports to clients, providing insights into community dynamics and implementing strategies to optimize satisfaction. I conducted assessments of Chat Moderators and Generators, delivering constructive feedback to enhance performance metrics. Additionally, I spearheaded the development of streamlined communication protocols, fostering an environment of open dialogue and actively soliciting feedback to refine project processes. My diplomatic communication methods and conflict resolution skills were key to maintaining project momentum and client satisfaction.

Previously, as an Oversight Specialist at Edith, Cinchblock, I supervised a team of Chat Generators and Moderators, ensuring their performance met and exceeded benchmarks through consistent monitoring and feedback. I served as a liaison between project administration and Chat Moderators, providing comprehensive updates and ensuring alignment with project objectives. My adaptability was demonstrated by transitioning into the role of Chat Moderator when needed, maintaining operational continuity. I engaged in key initiatives such as AMAs and outreach efforts, leveraging advanced communication techniques to enhance community engagement and project visibility.

As a Chat Moderator at FitEvo, Genopets, I elevated community engagement by implementing innovative strategies and fostering meaningful interactions within the online platform. I responded promptly to community inquiries, utilizing advanced communication skills to provide accurate resolutions while maintaining professionalism. By actively soliciting feedback from community members, I identified areas for improvement and enhanced overall satisfaction and retention. My proactive communication initiatives ensured transparency and fostered trust among community members, optimizing communication channels to streamline information dissemination and enhance community connectivity.

My technical proficiency in community engagement platforms, communication tools, and feedback collection and analysis further strengthens my capability as an appointment setter. I excel at collaborating with cross-functional teams to coordinate community events and initiatives, demonstrating strong communication and teamwork skills to achieve shared objectives and drive growth. These experiences and skills collectively position me as a highly qualified candidate for the role of a full-time experienced appointment setter.